Marketing and Events Manager

Kennewick, Washington

2000 – 2002

Planned, promoted and executed concerts (7,715 capacity), banquets, ice shows, circuses, trade shows (27,132 sq. ft.) and ice hockey (6,000 capacity) motivating and focusing 80+ staff and maintaining the spotlight on customer service.

Orchestrated radio and print media buys, as well as marketing and sales activities; stepped into box office operations during staffing turnover delivering smooth operations during a challenging transition.

Delivered professional communications in management of external client (suite holder) accounts serving as primary liaison for management. Wrote and negotiated contracts while providing top-line sports and entertainment industry VIP service.

As front-line manger, led and inspired several departments while coordinating technical elements: parking, emergency services, ushers, F&B, security, facilities and broadcasting in the high-energy venue challenged with fast-paced event orchestration.

Sat on Tri-Cities Figure Skating Club Board of Directors, a club recognized by USFSA and Pacific NW Interclub Association. Offered quarterly budgetary and strategic direction for continuation of a unified recreational, competitive skating community.